Service Coverage

Free-of-charge site exploration

Materials testing

Market situation analysis

Solution design

Investment return analysis

Trial operation of machines to be shipped

Site planning

Foundation construction guidance

Equipment installation guidance

Production line management training

Supply of authentic spare parts

Reconstruction project

Service Idea
Service is one of the core competencies of modern enterprises, and the level of service has become a symbol of brand enterprises and a symbol of their strength. Cisun has always adhered to the "sincere, professional, efficient, good faith" service concept, the service and enterprise technology updates, product quality control equally important position.

Service Target

Customer satisfaction, social identity is our demand for ourselves, in order to better serve customers, Cisun set up and perfected a scientific, standardized and standardized service command center. It consists of four parts: pre-sales service, technical support, project manager and engineering service.

Pre-sales Service

It is composed of several excellent sales engineers, concentrating on recommending and selecting the most suitable products for customers.

Technical Support

With good educational background and many years' experience, we will provide equipment validation, system project and technology update and product upgrade to customers.

Project manager

Follow up order and implement customer to customer service until the product is delivered to customer.

Engineering Services

A fast and professional engineering, installation and after-sales service team to ensure that each equipment and project is delivered successfully.

Service System

Subtle display services